A+ #Tech Resources for Bloggers and Small Business Owners (and Individuals)

Time is MONEY when you work from home as a blogger or small business owner!

When you work from home or as a small business owner and have computer issues, it is a major pain and can cost you more than just the money to resolve the problem if you have to take your computer somewhere for repair! Time is money and time lost for projects or work you need to get done is money lost. You know what I mean if you are a professional blogger, work from home in some other capacity or are a small business owner.

I have had some tech issues recently that required someone beyond my ability and knowledge to resolve. Both times, my problem was resolved relatively easily and without “extra” lost time for me of having to take my computer to a repair shop or location, and then wait until it could be fixed. My issues were resolved with my computer still in my own home. While I waited “in line” for my turn, I was able to continue working! HUGE.

So I wanted to share two resources for other bloggers and small business owners who will at some point need either or both of these types of services. You probably know how hard it can be to find excellent customer service. This is another reason I wanted to share my experiences, because with both companies, I have always experienced excellent customer service. Also HUGE in my book!

2 A+ Tech Resources for Bloggers and Small Business Owners

CyTechRepair

The first is most recent so I will start there. Is anyone else irked by the fact that some people have nothing better to do with their time, or better morals, than to create viruses or try to hack your accounts? I mean, really? So we had some experiences recently with these types of annoyances, which as you know can become much more than mere annoyances. They can wreak such havoc on your computer to the point of ruin, if you get those types of viruses or a hacker with such intent.

When I suspected a problem, I knew exactly who to contact, because he helped me last year with some IT issues. Not only did he resolve my problem, he did so with professionalism, friendliness, exceptional customer service and for a price less than I believe I would have paid to take my computer and leave it somewhere, thus, losing that valuable time to put into my work!

His name is Matthew, owner of CyTechRepair, provider of total IT solutions. He works remotely on your computer issue, along with you, so that you can see exactly what is being done as you go. You will never find a better solution for your IT needs.

His credentials:

• BS in Software Engineering
• MS in IT Management
• Professor of Computer Information Systems
• 10+ years of experience

Did I mention the customer service? Because you can have all the education and experience in the world but if you don’t have the customer service, no thank you. I get tired of paying for goods and services from a company that does not take time to train their employees on how to treat its customers, who are the reason they have a job and receive a paycheck!

You can learn all about CyTechRepair and the exact services they offer at http://www.cytechrepair.com.

HostMonster Web Hosting (Affiliate)

If you already have a blog or website host, you may not need this resource, so this may be more for those considering a change or who are getting ready to start a blog or website. Why do I recommend them to you?

We updated our header recently on our blog and the person we hired to help us with this made an error that caused our website to go down. I was sick. Not knowing what the extent of the problem might be, I was concerned that our website might be down for some time. Not good!

HostMonster had been recommended to me by a friend from high school when we were starting our blog. Knowing she had more knowledge about tech issues than I do, I asked if she knew of any good hosting companies. She told me she uses this company and had been pleased with them. So we have been with them from the beginning, about two and a half years now.

So when I realized there was a problem, I called them immediately. In a matter of minutes, the problem was resolved, our blog was back up, and they sold us a service that would be helpful in the future if the problem happened again to keep any potential problems resulting at a minimum.

No wonder they have award-winning customer service! I have always experienced that whenever I have needed to call them for support.

Right Resources Critical to Success as a Blogger or Small Business Owner

Knowing you have the support you need when something goes wrong not only saves you money, it saves you a lot of stress too! I have confidence day to day in my work, knowing that when problems arise, the solution is a phone call or a click of the mouse away.

Do you have that peace of mind in running your blog or business? If not, check out both of these top notch resources for bloggers and small business owners… you will be so glad you did.